Citibank Payment Instructions
Citibank payments will be made electronically. It is important all voucher information is correct to ensure the payment is processed properly.
Use the following payment address for all payments to Citibank:
Payee Name 1 |
Citibank |
Payee Name 2 |
Billing Account Number from your Online Statement |
Address 1 |
PO Box 6575 |
City |
The Lakes |
State |
NV |
Zip Code |
88901-6575 |
Your billing account number that appears in Payee Name 2 should also appear on the Reference/Invoice Number field. You can add special coding after this number if necessary. However, the first 16 digits of the field must be your account number. The account number should not include any spaces or dashes.
All payments to Citibank should have the same Federal ID (Payee ID) number. If you do not know this number, call Michael Wilson at Citibank at 1-888-836-5011, option 3, extension 20044.
Bills should be paid in full regardless of disputed charges. Disputed charges will be credited on future bills.
The merchandise-invoice received date (MIR date) should be the date employees receive the e-mail notifying them their Citibank statement is available to view, normally the 8th for procurement cards and the 24th for travel cards.
Citibank payments may be made using quick pay unless the invoice total exceeds the agency's quick pay limit. In this case the agency should make payments using the normal voucher processing system. The State Comptroller's Office does not require any payment documentation except the OSC copy of the standard voucher. There is no need to mail a copy of the Citibank invoice.