Skip to Content

Login   Subscribe   Site Index   Contact Us   Google Translate™

NYS Comptroller

THOMAS P. DiNAPOLI

Claim Status Tips

 

  • Wait one business day after submitting claim to check the status of your claim.
  • Make sure you use the exact spelling of Claimant's Last Name that appears on the letter we sent you.
  • You can use your Confirmation Number from the web confirmation page or Claim Reference Number from the correspondence we sent you.

 


 

How to Submit Your Documentation Online

Step 1. Prepare Requested Documents

  • Scan or take a picture of requested documents with your computer or mobile device.
  • Save the document in one of the accepted file formats: PDF, JPEG, bitmap and GIF. File size must be under 5mb. (HINT - Free Scanner apps will turn a picture taken with your cell phone into a scanned document.)
  • Save all documents on the computer or mobile device that you will use to submit your documentation.

Step 2. Submit Your Documents Online

  • Go to: Check the Status of Your Claim online service
  • Enter the Confirmation Number or Claim Reference Number
  • Enter the Claimant’s Last Name exactly as it appears on the letter you received from us.
  • Review the list of Requested Documents.
  • Submit electronic copies of the documents by browsing and selecting files on your computer or mobile device.
  • Click ‘Browse’ to upload documents from computer/device. If you have more than three documents to upload, you must repeat the upload process again after uploading your first three documents.