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OSC Online Services

Contact Us — Individual Users

Members and Pensioners of the New York State and Local Retirement System with Questions Regarding the ERS Self Service Application

Retirement System Call Center

By Phone:

  • Every Business Day, 7:30 AM - 4:30 PM (Eastern Time)
    (certain automated phone info available 24/7)
  • Long-distance within the 50 States, Puerto Rico and Virgin Islands, call toll-free:
  • Locally within the Albany, NY area, call:

By Email:


  • Office of the State Comptroller
    110 State Street
    Albany, NY 12244-0001

Other Resources