Missing Pension Checks for Buffalo and Rochester
to Be Delivered Today According to Post Office
DiNapoli Calls for a Swift and Thorough Investigation
Late Wednesday, post office officials notified State Comptroller Thomas P. DiNapoli that the majority of the missing pension checks for the Buffalo and Rochester areas were located. According to the post office, these pension checks are expected to arrive in retirees’ mailboxes today. DiNapoli advised retirees in these areas to call his office if they requested re-issued checks but received their original check in Thursday’s mail so that the re-issue request can be cancelled.
“The majority of the missing checks have turned up in Western New York, but this never should have happened in the first place,” DiNapoli said. “Our retirees should never have to open an empty mailbox on the day their pension checks are due. The Post Office is investigating what caused the checks to go missing for days on end. This investigation should be swift and thorough and should identify what factors allowed this situation to occur. New York’s retirees deserve answers and they deserve them quickly.
“The Post Office has to make sure this never happens again. The highest levels of the Post Office administration are focusing on this issue. Retirees shouldn’t have to wonder how they’re going to pay their bills because the post office couldn’t keep track of the mail.”
On Friday, representatives from the Retirement System will begin to call all retirees who requested a re-issued check and have not cancelled the request to determine if they received their pension check. If so, the Retirement System will not re-issue checks for these individuals so they are able to cash the check in their possession. If not, the Retirement System will re-issue the pension checks. Calls to retirees are expected to continue through the weekend. Retirees who requested re-issued checks can expect to receive them next week.
While the Post Office did locate the majority of pension checks for the Buffalo and Rochester areas, there are still other areas of the state where checks remain unaccounted for. Retirees from other areas, who have not yet received their pension checks, should call the Retirement System at 1-866-805-0990 (or 518-474-7736) and a check will be re-issued. Please note that if a check is re-issued, the original check will be stopped and not be able to be cashed.
This problem does not affect retirees who receive their pension payment by direct deposit. These retirees received their payments to their accounts on December 31. The Retirement System encourages all retirees to enroll in direct deposit payment so that problems with the Post Office will not affect the timing of pension payments. To download the form to enroll in direct deposit, visit: http://www.osc.state.ny.us/retire/forms/rs6370l-3-internetversion.pdf.