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September 1, 2010


DiNapoli's Office Completes Audits of
Village of East Rochester

New York State Comptroller Thomas P. DiNapoli today announced his office completed the audit: Village of East Rochester –Internal Controls Over Ambulance Operations and Claims Auditing.

“My office’s audits of local governments improve their financial management practices,” DiNapoli said. “These audits are tools for local officials to make sure proper policies and procedures are in place to protect taxpayer dollars.  The Village of East Rochester failed to establish effective controls over its ambulance service. As a result, the village inappropriately paid thousands of dollars in independent service provider expenditures. This is not good for the village or its taxpayers. The village must do better. ”

DiNapoli’s auditors found that the Village of East Rochester maintains and supplies two ambulances for operation of an ambulance service. To staff the village ambulance service, the village contracts with the East Rochester Volunteer Ambulance Corp. (ERVAC). ERVAC is an independent contractor, and so it is responsible for staffing the ambulances owned by the Village.

DiNapoli’s auditors also found that village officials improperly treated ERVAC as a village department instead of as a service provider. ERVAC’s captain indicated that ERVAC was not able to sufficiently staff the ambulances that the village provided and so could not respond at the rate provided in the 2008 agreement (70 percent). Further, DiNapoli’s auditors noted that village officials did not monitor ERVAC’s response rate to emergency calls or its billing process, and was therefore not aware that ERVAC’s response rate was approximately 56 percent for calls within the village and resulted in $89,280 of lost revenue.

Lastly, auditors from DiNapoli’s office noted that internal controls over claims processing need to be improved.

Click here for a full copy of the audit

If you have any questions, or would like a comment from the Comptroller’s press office regarding this audit, please call 518-474-4015, or send an email to


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