NYS Consultation Site Offices
As part of our commitment to help you plan for a secure financial future, we offer personalized service at 16 consultation sites throughout the State. If you are nearing retirement, we highly recommend you take advantage of this valuable service before filing your retirement application.
We encourage you to bring your retirement estimate and/or your most current Member Annual Statement (and do not forget your list of questions). You must also bring photo identification. Retirement Information Representatives are available in Albany on every business day and on scheduled days at the other consultation sites. Just click on the city nearest you for schedule information and directions to that office.
Appointments are required for individual consultations at all sites. However, with the exception of our New York City and Horseheads sites, members do not need an appointment to drop off forms, pick up information or have something notarized. Our office hours are 8:30 am – 4:30 pm in Albany; 9:00 am – noon and 1:00 pm – 4:00 pm at all other sites.
To schedule an appointment, contact our Call Center toll-free at 1-866-805-0990, or 518-474-7736 in the Albany, New York area. When visiting any of our sites, please bring photo identification and any recent Retirement System correspondence.
If you require special accommodations to attend a consultation at any location, we will make a reasonable effort to meet your needs. Please contact our Call Center at least two weeks in advance of your visit.
January - June 2010 Consultation Site Schedule