Skip to Content

What Every Employer Should Know

Member & Employer Services Bureau Phone Numbers (By Unit)

General Benefit Information

  • Toll-free: 1-866-805-0990
  • Albany, New York area: 518-474-7736

General Employer Information Area Code 518

  • Billing Rates: 473-06811
  • Employer audit/participation/plan changes & cost: 474-0167

Employer Reporting Information

  • For all location codes: 474-7730

Internet Reporting

  • For location codes starting with “0”, “1”, “2” or “3”: 474-1818
  • For location codes starting with “4”: 408-4219
  • For location codes starting with “5” or “7”: 408-42191

Ordering Retirement System Forms & Publications

  • By Phone: 474-3438
  • By Fax: 473-4560

Registration of New Members

  • Telephone Registration: 474-3081
  • Fax Registration: 486-4382
  • Member Registration Inquiries: 474-3524

1Updated 5/14