We’re experiencing a higher than usual volume of loan applications, which is extending the processing time of loan requests to 2 – 3 weeks. You can access our automated phone line (1-866-805-0990 or 518-474-7736 in the Albany, New York area) at any time to find out if you are eligible for a loan, your current account balances, whether your application has been received, and general loan process information.
Please note: If you’re unable to connect with a Call Center agent for questions about loans or any other topic, we recommend you email us via our secure contact form.
A law permitting State University of New York (SUNY) police officers to transfer into the Police and Fire Retirement System and be covered by a 25-year plan was enacted on December 18. To transfer, complete and submit the SUNY University Police Member Registration and Transfer of Membership in Accordance with Chapter 561 (Laws of 2015) form , available on our Forms page. Details on submitting the form and an overview of this new law are available here. Transfer requests must have been filed with NYSLRS on or before December 31, 2015.
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