Payroll officers who have sole responsibility to enter all, including their own, payroll transactions for their agency must use the following procedure if another individual is not available to enter the payroll officer's personal transactions.
The supervisor of the payroll officer must email the Bureau Information Security Unit with the following information:
- Authorization for the payroll officer to enter the transaction;
- Explanation of the transaction (eg. address change, tax change, etc.); and
- Name and telephone number of the payroll officer entering the transaction.
Upon receipt of the email, the Bureau Information Security Unit will disable the security feature and will notify the agency payroll officer to enter the transaction.
After the payroll officer enters the transaction, the Bureau Information Security Unit must be notified that the transaction has been completed. The original security will then be reinstituted.
OSC recommends that agencies have an individual who is authorized to serve as a backup for entering payroll transactions. The agency security officer must grant PayServ access to the authorized backup.