Date: October 20, 2010

Bulletin Number: 1016



Maintaining up-to-date Employee Addresses in the PayServ System.


To provide agencies with a new tool to maintain up-to-date employee addresses in the PayServ system.

Affected Employees






Maintaining up-to-date addresses for employees enables the State to provide high quality payroll services and save money on postage. Because addresses are used for such critical tasks as direct employee contact, mailing of W-2 statements, mailing of paycheck and direct deposit advices, determining employee tax status, and when applicable, locating next-of-kin, it is essential that PayServ contain correct and current addresses.

The United States Postal Service (USPS) provides a service that compares the address file of organizations to the latest address reported to USPS by individuals.  This service will identify individuals who have notified USPS of a change of address, but have not yet notified their employer.  Organizations that utilize this service receive information about the individual’s latest address as known to USPS.  Additionally, if the results of this address comparison are favorable, the USPS deems the organization to be Move-Update Certified and eligible for discount postal rates.  

OSC has begun using this service and can now provide information to agencies to determine the validity of the address.  A new report is available in Control-D to enable agencies to obtain the latest information about employee addresses. 

OSC Actions

OSC has created a new Control-D report NPAY590 – ADDRESS MOVE UPDATE REPORT to enable agencies to be aware of the latest address employees have reported to the USPS. 

OSC will provide an address list from PayServ containing the home, mail and check address as recorded in PayServ to be matched to change of address information filed with the USPS. 

For each address compared, if no change of address form has been filed with the USPS, the address will be certified as Move Updated.  If there has been a change of address form filed with the USPS and the address matches the PayServ file, the address will be certified as Move Updated.  If there has been a change of address form filed with the USPS and the address provided in PayServ does not match, the address will not be certified. 

The Control-D report NPAY590 – ADDRESS MOVE UPDATE REPORT will display all addresses that have not been certified.

The report provides from PayServ:  Deptid, Emplid, Address Type, Name; and from the USPS:  Date of Move, Move Type, Change of Address Indicator (i.e., moved, probably moved, moved no forwarding), Name, and Address.  The report runs quarterly, will be retained for 95 days in Control-D with a 1-year archive, and is sorted by Deptid.

Agency Actions

On a quarterly basis, agencies must review the NPAY590 –ADDRESS MOVE UPDATE REPORT and take the following action:

  • Contact employees who appear on the NPAY590 report to verify the address provided by the USPS.


Questions regarding this bulletin may be directed to the Payroll Deduction mailbox.