Purpose
To notify agencies that OSC will be unable to print checks for Payroll Check Reissues, Reversals, Exchanges, and Direct Deposit Returns during the SFS blackout period
Affected Employees
Employee whose direct deposit is returned from their financial institution for any reason, whose Direct Deposit is reversed due to an overpayment, who requests a check exchange, or who requests a Payroll Check Reissue for any reason
Background
The Statewide Financial System will be unavailable for use due to fiscal year end processing
Effective Date(s)
March 28, 2019 through the completion of fiscal year end processing
OSC Actions
OSC will continue to receive and process direct deposit returns from the financial institution. OSC will prepare all transactions to be submitted to SFS for check printing when SFS becomes available. Therefore, employees whose direct deposits are returned from the receiving financial institution during this period will not receive a check to replace the returned direct deposit until approximately five to seven (5-7) business days after the SFS blackout period ends.
OSC will continue to receive and process direct deposit reversals to and from financial institutions for employees who were overpaid by the agency. OSC will prepare transactions for all direct deposit reversals received from financial institutions to be submitted to SFS for check printing when SFS becomes available. Therefore, the checks will not be available to process a Report of Check Returned for Refund or Exchange (AC-230) until approximately five to seven (5-7) business days after the SFS blackout period ends.
AC-230s to reverse the overpayment in PayServ will continue to be received and audited by OSC. However, AC-230s will not be processed to reverse the paycheck in PayServ until the corresponding direct deposit reversal check is processed and received from SFS.
OSC will continue to receive and process stop payment and reissue payroll check requests. OSC will prepare transactions for all reissue requests received to be submitted to SFS for check printing when SFS becomes available. Therefore, employees will not receive a reissued check until approximately five to seven (5-7)) business days after the SFS blackout period ends.
Note: The Payroll Check Notification Report will not be updated until the SFS blackout period has ended.
Agency Actions
Ensure employee direct deposit account changes and updates are completed as soon as possible. If an employee notifies the payroll office of a direct deposit account change or closure during the SFS black out period, ensure the employee’s Direct Deposit Table in PayServ is updated immediately.
Continue to send AC3340 (Request for payroll Check Stop Payment Form) to OSC for processing.
Questions
Questions regarding this bulletin may be directed to the DD Returns and Reversals mailbox.