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Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

If you need help with Retirement Online, call our employer help desk at 844-619-9614, Mon-Fri, between 8:00 am – 5:00 pm, or send an inquiry using the employer help desk form. To protect the health of our members and employees, our Retirement System consultation offices are closed for face-to-face interview appointments until further notice. All customers with previously scheduled appointments are being contacted and offered phone consultations. If your employees would like to schedule a phone consultation, or have retirement related questions, they can contact us at 1-866-805-0990 [518-474-7736 in the Albany Area] or email us using our secure contact form. All Office of State Comptroller (OSC) services continue to operate, although many staff are working remotely to help contain the spread of the coronavirus. We appreciate your patience during this time.

Employer News

Make Sure We Have Your
Employees’ Current Contact Information

Member Annual Statements will be provided directly to your employees this spring. It is very important that we have their correct contact information on file. Please let your employees know that if they have recently moved, or if they are not certain what email and mailing address we have on file for them, they should sign in to Retirement Online to review and update if needed.

Take the Next Step with Enhanced Reporting

Enhanced reporting is a new way to collect data that will improve the way you work with the Retirement System. Learn more and find out how to get started on the Enhanced Reporting page.

Find archived Employer E-News articles or Retirement Online newsletters.