Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Retirement Online

Online Availability:

MonFri: 6:30 am to 8:00 pm EST/EDT

Sat & Sun: 6:30 am to 5:00 pm EST/EDT

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Getting Certified for State Agencies

Get Bronze and Silver CertifiedIn 2019, you’ll be using Retirement Online to enroll members in NYSLRS. We want to make sure your organization has the training and support it needs to use Retirement Online. Completing the certification process will ensure your organization is fully prepared to take advantage of the improvements offered in Retirement Online. NYSLRS will provide support for you every step of the way. Once certified, there will be many opportunities to practice and refresh your skills before the upgrades are live.

State agencies must complete two certification levels to use Retirement Online: Bronze and Silver.

Certification Requirements

Certification Levels Requirements to Complete What You Can Do
Bronze
  • Establish your Security and Contact Administrators
  • Security Administrator requests access for employer contacts and assigns security roles (Personnel and Payroll)
  • The above employer contacts successfully sign in to Retirement Online
  • Update contact information regularly
  • Receive usernames and passwords for Retirement Online
Silver
  • Complete training on enrolling new members in Retirement Online
  • Complete training on notifications and corresponding Retirement Online actions
  • Learn how to enroll optional members

Download our printable certification checklist Adobe pdf.

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Training

Interactive training is a crucial part of Silver Certification. The following kinds of training are available to you:

  • Virtual instructor-led training — webinars where instructors take you through the training step by step
  • Self-paced training — online courses you can take on your own

Self-Paced Training

Do you need to complete a course for certification? Want to refresh your skills? Please see our list of courses below:

Self-paced training for Silver Certification:

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