Member Annual Statement

Messaging for Customers

To protect the health of our members and employees, Retirement System consultation offices are closed until further notice. To schedule a phone consultation, and for all other inquiries, contact us at 1-866-805-0990; 518-474-7736 in the Albany, NY area. However, we strongly encourage you to use Retirement Online to do business with NYSLRS at this time.

COVID-19 Information: To understand your NYSLRS benefits if you are impacted by COVID-19, and the steps to take if you become seriously ill, visit our COVID-19 Help Center.

Member Annual Statement - Understanding Your Member Annual Statement

Understanding Your Member Annual Statement

Member Annual Statements are scheduled to be distributed in May. Statements will now be provided directly to you (rather than through your employer), so it is important that we have your current contact information on file. Sign in to your Retirement Online account to view your mailing address and email address, and update if needed.

You can receive your Statement faster by choosing to receive it through Retirement Online (you’ll receive an email when your Statement is ready to view). Go to the “My Profile Information” area of your Account Homepage in Retirement Online, click “update” next to “Member Annual Statement by” and choose “Email” in the dropdown. If you don’t elect to receive your Statement by email, it will be mailed at a later date to your home address on file.

You may notice that your Statement looks different this year. The new, streamlined look provides valuable information about your NYSLRS benefits and membership in a clear, comprehensive and easy-to-read format. The new format also makes viewing online easier.

Your Statement can help you understand your benefits and plan for the future. If you have questions about your Statement, you can use one of the buttons below to find the answers you need.

 

Frequently Asked Questions

Updating Personal Information

How do I correct/change my beneficiaries?

There are two ways to update your beneficiaries:

If you change your beneficiaries by mail, be sure to list all of your beneficiaries on the form. The beneficiaries listed on the form will replace all of your previously named beneficiaries. The change(s) will not take effect until we review and approve your designations.

How do I correct/change my mailing address or email address?

  • The fastest way to update your contact information is by using Retirement Online. From your Account Homepage, find your address under “My Profile Information” and click “update.”
  • Email us using our secure contact form if your new address is not a PO Box or international address (complete all form fields and provide your old and new address). If your new address includes a PO Box, or a location outside of the United States, you must send a letter or Change of Address Form to NYSLRS to change your address.
  • Complete and mail a Change of Address Form (RS5512).
  • Mail a signed letter (including your name, old address, new address, date of change, and registration number) to:
    NYSLRS
    Member Services
    110 State Street
    Albany, NY 12244-0001
  • Call 1-866-805-0990 (518-474-7736 in the Albany, New York area) if your new address is not a PO Box or international address.

How do I correct/change my name?

How do I correct/change my date of birth?

Make a copy of your Statement, circle the mistake and send it with a signed letter requesting the change to:

NYSLRS
Member Registration Unit
110 State Street, 5th Floor
Albany, NY 12244.

Include supporting documentation such as a photocopy of your birth certificate with your letter. You do not need to send us an original document, but if you do, we will return it. Other acceptable documents include a copy of a valid, unexpired State-issued driver’s license or identification card, a valid, unexpired federally issued identification card with a date of birth on it, a passport, a baptismal certificate or a  Certificate of Release or Discharge from Active Duty (DD-214).

Membership Questions

How do I correct/change my Date of Membership?

Make a copy of your Statement, circle the mistake and send it with a signed letter requesting the change to:

NYSLRS
Member Registration Unit
110 State Street, 5th Floor
Albany, NY 12244.

Include any supporting documentation with your letter.

Death Benefit Questions

Why doesn’t my Member Statement list my estimated death benefit? How do I find out the amount?

Here are two common reasons why your estimated death benefit is not listed on your Statement:

  • You have less than one year of total service credit.
  • You are off the payroll of a participating employer and have less than ten years of service credit.

To find out your estimated death benefit amount, mail a written request to:

NYSLRS
Benefit Calculation and Disbursement Services
110 State Street
Albany, New York 12244.

Please include your NYSLRS ID (provided on your Statement) and your signature in your letter.

Will my beneficiaries be eligible for a death benefit if I die after I retire? How much would it be?

Your beneficiaries may be entitled to a post-retirement death benefit if you are a Tier 2, 3, 4, 5 or 6 member covered by Death Benefit Two and:

  • You retire directly from service, or
  • You are a vested member and your date of retirement is within one year of leaving covered employment.
Post-Retirement Death Benefit Amounts
Date of DeathDeath Benefit Amount
During your first year of retirement50% of the death benefit that would have been payable at your retirement.
During your second year of retirement25% of the death benefit that would have been payable at your retirement.
During your third year of retirement and afterwards10% of the death benefit that would have been payable at age 60, or at retirement, whichever was earlier. If you joined the Retirement System after age 60, contact us for information about your death benefit.

Contribution Questions

Does my employer contribute toward my pension?

Yes, employers make annual contributions to fund the benefits that you are accruing during your working years. Employer contributions are based on the salaries of their employees, pension plans, and rates established by the Actuary and approved by the Comptroller. Your Statement and Retirement Online account show the contributions that you have made to NYSLRS, but do not include your employer’s contributions.

Service & Salary Questions

How do I verify that my service credit is correct?

You can view your current total service credit any time by signing in to your Retirement Online account.

If you worked for a public employer before joining NYSLRS or if you were in the military, you may be eligible to request to purchase additional service (see the FAQ: How Do I Receive Credit for Past Service or Military Service).

If you are planning to retire within 18 months and you believe that you are missing service credit, you can request an estimate of your retirement benefit by submitting a Request for Estimate Form (RS6030). Be sure to list all your public employment and military service on the form. NYSLRS will review your account to determine if you are eligible for any additional service.

If you are not yet eligible to request an estimate, but need to know if you have the service required to qualify for a pension benefit, please write to us. Include your name, retirement registration or NYSLRS ID number, public employment and military service in your letter.

How do I receive credit for my past service or military service?

To request credit for past service credit:

If you are requesting credit for military service, include a copy of your Certificate of Release or Discharge from Active Duty (DD-214). You can upload your DD-214 if you apply online, or attach a photocopy if you apply by mail.

We will notify you if you are eligible to receive credit for your past service. Generally, there is a cost associated with receiving this credit. Our letter will provide payment information. Please keep in mind that, while purchasing your past service may increase your service credit, it will not change your date of membership or tier status.

Why is my service credit not up to date?

The service credit reported in your Statement is what we have on record for you as of March 31, 2020, the end of our fiscal year. To see your current service credit information, sign in to your Retirement Online account. Your current service credit will be listed on your Account Homepage.

I’m in Tier 1. Why isn’t my service credit listed on my Statement?

Because of the complexity of service crediting for Tier 1 members, we are not able to provide information about service credit for Tier 1 members. NYSLRS will be mailing Tier 1 members a separate estimate that will include service credit information.

How do I correct/change my salary information?

Salary information is provided to us by your employer and represents pensionable salary they paid you during the State fiscal year (April 1, 2019 through March 31, 2020). ​There are several reasons why the salary information in your Statement may not be what you were expecting:

  • Depending on your retirement plan and tier, certain payments (for example, meal and uniform allowance) cannot be used in calculating your pension and therefore are not included in the salary shown on your Statement.
  • Your employer may not have reported your March earnings to us in time for earnings to be included in your Statement.

Remember, the information on your Statement is for the fiscal year, so it will not match the calendar year earnings on your W-2 statement.

You can view your employment history and reported earnings in Retirement Online. From your Account Homepage, scroll down to ‘My Account Summary’ and click the “View my Employment Summary” button.

If you feel your salary information is not correct, please contact your payroll office. If there is a discrepancy, your employer must send us an adjustment report requesting a change.

Retirement Benefit Questions

How is my projected monthly retirement benefit calculated?

For most members, your Statement provides a projected monthly retirement benefit to help with retirement planning. It is generally based on a milestone such as your full retirement age. The amount is an automated calculation based on retirement law that uses earnings information we have on file for you. It projects service credit that you would earn between March 31, 2020 and the sample retirement date, but it does not assume increases in salary. It will be different from the benefit that will be calculated when you retire and a retirement examiner reviews your salary and service information. Visit our Estimate Your Pension page for more information about estimating your pension. You can also estimate your pension using Retirement Online.

Why is the projected benefit on your Member Statement different from the estimate you may have received at a consultation site or in the mail?

The Statement projection is an automated calculation that only uses information we have on file for you as of March 31, 2020. Representatives at our consultation sites may add information supplied by you, such as sick leave accruals and lump sum payments, to the calculation of the projection. This information has not yet been verified with your employer, so it is not included in your Statement benefit projection or the estimate you received in the mail. Visit our Estimate Your Pension page for more information about estimating your pension.

General Statement Questions

My Statement looks different to me this year. Why is that?

The new, streamlined look provides valuable information about your NYSLRS benefits and membership in a clear, comprehensive and easy-to-read format. Your Statement includes much of the retirement information we have provided to you in prior years in a format that makes viewing online easier.

You can see your statement at any time by signing in to Retirement Online. From your Account Homepage, click the “View My Member Annual Statement” button in the “I want to…” area of the page and follow the steps. You will be able to print and save your Statement.

If you got your Statement in the mail this year, you can get your Statement faster next year by going to “My Profile Information” on your Retirement Online Account Homepage and clicking “update” next to “Member Annual Statement by” to change your Statement delivery preference to “Email.” When your Statement is ready next year, you’ll get an email that points you to Retirement Online to see your Statement.

Where can I find the account information that used to be on my Statement?

Some information, such as estimates of pension options and five years of employment history, was removed from your Statement because you now have access to it plus more detailed information in Retirement Online. Your Statement provides you with information as of March 31, but Retirement Online provides you with the most up-to-date information available.

Pension Estimates: Most members can create customized pension estimates using Retirement Online. From your Account Homepage, scroll down to ‘My Account Summary’ and click the “Estimate my Pension Benefit” button. You can base your estimate on the salary and service information we have on file or adjust your earnings or service credit to account for possible increases in earnings or purchases of service credit. By entering different retirement dates and beneficiaries, you will see how your choices affect your potential benefit. If you are not able to use the Retirement Online calculator, contact us for an estimate.

Employment History: You can also view your employment history and reported earnings in Retirement Online. From your Account Homepage, scroll down to ‘My Account Summary’ and click the “View my Employment Summary” button. If you find that part of your employment history is missing, you can request credit for the missing service. Return to ‘My Account Summary’ and click the “Manage My Service Credit Purchases” button.

Address Change: To view or update your account information, sign in to Retirement Online. On your Account Homepage, ‘Under My Profile Information,’ you will be able to update your address and other contact information, instead of mailing in a paper form.

Can I change where my Statement is mailed?

Statements are now provided directly to members (instead of through your employer). If you choose to receive your Statement by mail, a correct address ensures you receive your Statement as well as other information about your retirement benefits. Retirement Online is the convenient and secure way to update your address with NYSLRS. From your Account Homepage, click on the “update” link next to your address.

You can choose to receive your Statement through Retirement Online (you’ll receive an email when your Statement is ready to view) instead of by mail. Sign in to Retirement Online, go to the “My Profile Information” area of your Account Homepage and click “update” next to “Member Annual Statement by.”

How do I get a reprint of my current year’s Statement?

Sign in to your Retirement Online account to view or print this year’s Statement, even if you received it by mail. You can also request a mailed reprint of your current year’s Statement once the Statement mailing is completed, usually in July. Please contact us to request your reprint.

Your Statement provides information as of March 31, 2020. You can see your most current account information by signing in to your Retirement Online account.

If you need verification of your NYSLRS account (for example, if you are applying for a mortgage), click “Generate Mortgage Verification Letter” from your Retirement Online Account Homepage.

How do I get a reprint of a prior year’s Statement?

Unfortunately, we are unable to reprint your Statement from any year other than the current one.

Can I request a reprint for someone other than myself?

For security reasons, we can only issue reprints to the member or someone authorized to act on a member’s behalf in a legal or business matter. Anyone who has the legal authority to act on a member’s behalf must put their request in writing and send us a copy of their Power of Attorney (POA).

How long does it take to get a reprint of my Statement?

It typically takes two to four weeks to produce and mail reprints. However, the fastest way to reprint your Statement is to sign in to your Retirement Online account — you can print it from there, even if you received it by mail.

Why didn’t I receive my Member Statement?

Here are the most common reasons why you may not have received your Statement.

  • If your Statement was mailed, and the address we had was not current, you may not receive your Statement.
  • If you had an open retirement case prior to May 1, we assume that you are retiring and will no longer be an active member.
  • You withdrew your membership or transferred it to another public retirement system.
  • You joined NYSLRS during the fiscal year, but your employer did not report any salary or days worked.
  • Your salary and service crediting has been suspended pending compliance with one or more NYSLRS requirements (for example, the submission of a record of activities required of some elected and appointed officials).
  • You have not been employed by a participating employer for seven or more years and you were not vested when you left the payroll.
  • You joined NYSLRS, but we have not finished entering your membership information in our records.

Also, if we have been notified that a member has passed away, we will not produce a Statement.