What to Expect from Us


  • If you file your claim online, you'll receive a check in two weeks or less.
  • If you file your claim by mail, you'll receive a letter from us within 30 days. You can expect your check usually within an additional four to six weeks. Claims involving estates or other complicated matters may take longer.

In both cases, we'll contact you if we need more information. Also, there's no time limit on how long you have to submit a claim.


The Comptroller’s Office never charges a fee for returning unclaimed funds. However, Location Service Providers may contact you, and they do charge a fee. The maximum fee they can charge you for helping you recover your money is 15 percent.

The Value of Your Claim

To protect you from fraud, we can’t tell you the amount of your claim until we receive and confirm your proof of ownership.

Electronic Communication

By providing your email address, mobile and/or fax number you agree that we may correspond with you using these methods. Standard data fees and text messaging rates may apply based on your plan with your mobile phone center.