Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Retirement Online

Online Availability:

MonFri: 6:30 am to 8:00 pm EST/EDT

Sat & Sun: 6:30 am to 5:00 pm EST/EDT

Retirement Online is closed for the night. Please sign in tomorrow.

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OverviewOverview

There’s a new way to do business with NYSLRS.

The new Retirement Online is a suite of web-based applications that will make working with the Retirement System easier and more convenient. These tools will provide you greater access to information, simplify your account administration and streamline your transactional reporting.

Retirement Online tools will be introduced in multiple releases, and works best with Internet Explorer and Google Chrome.

The first release of Retirement Online allows employers to manage their contacts with NYSLRS (CEO, CFO, Payroll, Personnel, etc.) and register for employer–educational events.

We will be sending you information about setting up your employer contact accounts over the coming weeks. If we have not received your contact designations, we will reach out to you.

For now you will continue to use all the reporting applications you currently use (e.g., Retirement Internet Reporting (RIR), Retirement Adjustment Reporting (RAR), Retirement Employee Acknowledgement Program (REAP), Salary and Service Listing, etc.) to conduct your day-to-day reporting business. In late 2018, you will begin using Retirement Online for many important employer reporting and benefit administration functions and transactions. During 2017, we will hold a series of events to help you learn more about the upcoming changes.

Retirement Online Events

We are hosting employer events to help keep you informed about Retirement Online. Please check our Events page for upcoming seminars and webinars.

More Information About Retirement Online

If you’d like to learn more about the project, read our Questions & Answers about Retirement Online Adobe pdf and Project Fact Sheet Adobe pdf.

With the current release of Retirement Online, you can:

your information icon

Update your information

Help us help you.
Use Retirement Online to make sure we have the correct address and phone number for your location.

manage contacts icon

Manage Contacts

Make sure your key personnel have registered for Retirement Online.

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Schedule Events

Use Retirement Online to
register for Retirement System training and education events.

Timeline

New features will be added to Retirement Online over the next few years.

2017

We’ve introduced secure self-service tools for employers, members, retirees and business partners through Retirement Online.

Employers

  • Register for and access an employer-specific self-service account
  • Manage employer information and contacts (CEO, CFO, Payroll, Personnel, etc.)
  • Request or register for an employer educational event
  • View education seminars and training

Members and Retirees

  • Register for and open an online account
  • Change address and other personal information online
  • Apply for loans online (members only)
  • Submit a beneficiary change form
  • Create a pension income verification letter (retirees only)
  • Request a hearing online

Business Partners

  • Register for and access an online account
  • View case information
  • View and upload documents

2018

Retirement Online will provide more efficient ways for employers and members to conduct business with us.

Employers

  • Streamlined member enrollment process
  • Report employees’ days worked, detailed earnings, and job information by downloading payroll information
  • Process deductions more timely and accurately
  • Receive timely notifications of deficiencies and overpayments
  • View new hire information and contribution rates
  • View historical reporting data
  • Request and receive employer plan upgrade estimates online
  • Report independent contractors and elected and appointed officials
  • Receive and/or review salary information, estimates, invoices, and projections, as well as other employer-related financial transactions

Members

  • Purchase service credit
  • Manage payments
  • Generate benefit estimates
  • Apply for retirement
  • View status of open cases

2019 – 2020

  • Most employers will report enhanced payroll information, which will improve data collection and reduce time spent by employers and NYSLRS gathering missing data needed to calculate retirements or process service credit purchases.
  • Members and retirees will be able to access their 1099-Rs, manage withholding information and set up and maintain direct deposits.

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Tools & TipsTools & Tips

User Guides

Use these guides for step-by-step instructions on:

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Contact UsContact Us

If you have questions about Retirement Online or have issues signing in, please call the Retirement Online Help Desk at 844-619-9614 between 8:00 am – 4:30 pm Eastern Time or send an inquiry using the Retirement Online Help Desk form.

OverviewOverview

Now, there’s a new way to do business with NYSLRS.

If you are an attorney, hearing officer, court reporter or independent medical examiner who takes part in NYSLRS hearing proceedings, the new Retirement Online will make working with Retirement System easier and more convenient.

Retirement Online provides a secure portal with a suite of tools that will simplify the routine tasks associated with NYSLRS hearings.

With Retirement Online, you can:

manage documents icon

Manage Documents

View and securely upload
hearing case documents.

schedule icon

Track Your Schedule

View due dates and receive automated emails confirming
hearing dates and notifications
of adjournments.

hearing records icon

Read Hearing Records

Retirement Online provides
access to case information
that’s just a click away.

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Tools & TipsTools & Tips

User Guides

Use these guides for step-by-step instructions on:

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Contact UsContact Us

The NYSLRS Hearing Administration Bureau will contact you with information about creating your Retirement Online account. If you believe you are eligible to create an account, please call 518-486-7015.

If you have questions about Retirement Online or have issues signing in, please call the Retirement Online Help Desk at 844-619-9614 between 8:00 am – 4:30 pm Eastern Time or send an inquiry using the Retirement Online Help Desk form.

Please visit our Business Partner page for more about the role of business partners and for resources related to hearings.