weekend closed NYSLRS — Retirement Online
Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Retirement Online

Online Availability:

MonFri: 6:30 am to 8:00 pm EST/EDT

Sat & Sun: 6:30 am to 5:00 pm EST/EDT

Retirement Online is closed for the night. Please sign in tomorrow.

Sign In

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.

You can do things like update your contact information, view or update your beneficiaries, or apply for a loan.

In many cases, you’ll be able to use Retirement Online instead of sending forms through the mail or calling the Retirement System.

Retirement Online is not available 24/7, yet.

At this time, Retirement Online is available Monday thru Friday 6:30 am to 8:00 pm and weekends 6:30 am to 5:00 pm. Over time, we will be expanding our hours.

It’s safe to use Retirement Online.

Retirement Online has the security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity. NYSLRS does not store the questions or your answers.

Do you have an old Retirement Online Account?

If you created your Retirement Online account prior to January 2017, you must re-register for a new account.

About your web browser.

Retirement Online works best with Internet Explorer and Google Chrome. You can download Internet Explorer or Google Chrome at the following links: Internet Explorer | Google Chrome

With Retirement Online, you can:

benefit information icon

View your
benefit information

Instead of relying on your annual statement or calling our Contact Center, with Retirement Online, you can review more up-to-date information about your account when it’s convenient for you.

contact information icon

Update your
contact information

Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time.

beneficiary icon

View or update your
beneficiaries

It’s a good idea to keep your beneficiary designations up to date. With Retirement Online you can view your beneficiary selections and submit changes instantly.

loan icon

Apply for a loan

You may be eligible to take out a
loan against your Retirement System contributions. If so, you can do it quickly and conveniently with Retirement Online.

Over time, we will introduce additional features that allow you to estimate your projected pension benefit, purchase service credit and more.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

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Tools & TipsTools & Tips

User Guides

Use these guides for step-by-step instructions on:

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or you are unable to register for an account, please call our Contact Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area. You may also email us using our secure contact form.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.

You can do things like update your contact information, view or update your beneficiaries, or create an income verification letter.

In many cases, you’ll be able to use Retirement Online instead of sending forms through the mail or calling the Retirement System.

Retirement Online is not available 24/7, yet.

At this time, Retirement Online is available Monday thru Friday 6:30 am to 8:00 pm and weekends 6:30 am to 5:00 pm. Over time, we will be expanding our hours.

It’s safe to use Retirement Online.

Retirement Online has the security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity. NYSLRS does not store the questions or your answers.

Do you have an old Retirement Online Account?

If you created your Retirement Online account prior to January 2017, you must re-register for a new account.

About your web browser.

Retirement Online works best with Internet Explorer and Google Chrome. You can download Internet Explorer or Google Chrome at the following links: Internet Explorer | Google Chrome

With Retirement Online, you can:

benefit information icon

View your
benefit information

Instead of relying on your annual statement or calling our Contact Center, with Retirement Online, you can review more up-to-date information about your account when it’s convenient for you.

contact information icon

Update your
contact information

Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time. You can also schedule an address change if you spend part of the year in a second home.

beneficiary icon

View or update your
beneficiaries

It’s a good idea to keep your beneficiary designations up to date. With Retirement Online you can view your beneficiary selections and submit changes instantly.

income verification letter icon

Generate a verification
of income letter

Sometimes a retiree or beneficiary does business that requires them to verify their pension income. Retirement Online allows you to generate an income verification letter any time you need one.

Over time, we will introduce additional features, including the ability to manage your direct deposit information.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Tools & TipsTools & Tips

User Guides

Use these guides for step-by-step instructions on:

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or you are unable to register for an account, please call our Contact Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area. You may also email us using our secure contact form.

OverviewOverview

Now, it’s easier than ever to do business with NYSLRS.

Retirement Online gives you an easy and secure way to review your benefits and conduct transactions in real time.

You can do things like view your account details, update your contact information, or create an income verification letter.

In many cases, you’ll be able to use Retirement Online instead of sending forms through the mail or calling the Retirement System.

Retirement Online is not available 24/7, yet.

At this time, Retirement Online is available Monday thru Friday 6:30 am to 8:00 pm and weekends 6:30 am to 5:00 pm. Over time, we will be expanding our hours.

It’s safe to use Retirement Online.

Retirement Online has the security safeguards used for online banking and other financial institutions. You will be asked a series of security questions while registering. The questions are provided by a trusted third party and are used to protect your identity. NYSLRS does not store the questions or your answers.

Do you have an old Retirement Online Account?

If you created your Retirement Online account prior to January 2017, you must re-register for a new account.

About your web browser.

Retirement Online works best with Internet Explorer and Google Chrome. You can download Internet Explorer or Google Chrome at the following links: Internet Explorer | Google Chrome

With Retirement Online, you can:

account information icon

View your
account information

Instead of calling our Contact Center, with Retirement Online, you can review more up-to-date information about your account when it’s convenient for you.

contact information icon

Update your
contact information

Moving? No problem.
Retirement Online allows you to change your address, phone number or email address at any time. You can also schedule an address change if you spend part of the year in a second home.

income verification letter icon

Generate a verification
of income letter

Sometimes a retiree or beneficiary does business that requires them to verify their pension income. Retirement Online allows you to generate an income verification letter any time you need one.

Over time, we will introduce additional features, including the ability to manage your direct deposit information.

Creating an account is easy. Register now to get started, and in just a few minutes you’ll be using Retirement Online.

↑ Return to Top

Tools & TipsTools & Tips

User Guides

Use these guides for step-by-step instructions on:

↑ Return to Top

Contact UsContact Us

If you have trouble using Retirement Online or you are unable to register for an account, please call our Contact Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area. You may also email us using our secure contact form.