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NYS Comptroller

Thomas P. DiNapoli

Retirement Online

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Daily: 7:00 am to 5:00 pm EST/EDT

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Retirement Online Notifications

As a security administrator for your organization, you may receive notifications in Retirement Online. This tool provides a list of notifications, a description of each, and whether the notification is informational or requires you to take action.

Informational notifications provide important details or particulars for your employees or reports, such as confirming that a report has been posted to Retirement Online. These will remain on your panel until you manually remove it.

Actionable notifications require that you complete a task, such as confirming a member’s termination date. After it’s complete, the notification is automatically removed from your panel. If the notification appears for other users with the same security role, it will be removed the next business day. If the notification is not acted on by the due date, the notification will be removed and you will be contacted by NYSLRS.

To find notifications that apply to you, use the drop-down menu to select your security role. Then, click “Filter.” Currently, the Billing security role does not receive any notifications; however, this will change beginning Spring 2020.

If you do not understand a notification that you have received, call the Retirement Online Help Desk at 1-844-619-9614.

Results for: All Security Roles
Notification Roles Type Description
The Contact Administrator will only receive the following notifications if no action has been taken or if the Payroll or Personnel security roles have not been assigned.
{Location Code}: {NYSLRS ID} has completed Tier Reinstatement process
{Member Name} has completed his/her Tier Reinstatement process in {Retirement System}
Here are the member's new details:
Tier: {Tier}
Contribution Rate: {Contribution Rate}
• Payroll
• Personnel
InformationalThis notification informs you that a member has reinstated to another tier. This may result in a change in contribution rate. Please review this information and update your records accordingly.
{Location Code}: {NYSLRS ID} has reached the mandatory retirement age
{Member Name}, {NYSLRS ID} has reached the mandatory retirement age.
• PayrollInformationalThis notification informs you when a member has reached the mandatory retirement age of their retirement plan.
{Location Code}: Confirm Salary and Service for {NYSLRS ID}
The member {Member Name} {Member EMPLID}, SSN: {Member SSN} has reported to NYSLRS that they were employed at your location for the period between {start date requested by member} and {end date requested by member} as part of a Service Credit Purchase case (Case ID: {Case #}) open against the member. If the dates in question are after the member's start date at your location, and the member has not yet been reported for the report end dates, submit a regular report in retirement online with days and earnings; if the member has already been reported for these report end dates, then submit an adjustment report. To determine if the member has been reported for these end dates, please use the "Search Employee" feature in Retirement Online. If the service dates are before the hire date recorded in Retirement Online, then download, complete, and return the RS5120 - Monthly Salary and Service Certification ({link to document}) to NYSLRS. Once complete, please click on the 'Remove Notification' button to remove this notification. If the member did not work at your location between these two dates, please do not submit any reports and click on the "Remove Notification' button to remove this notification. If you need further information regarding this request or to identify this employee, please contact us.
• Submitter
• Payroll
Informational This notification informs you that a member, who is purchasing service credit, has reported to NYSLRS that they were employed at your location.

Please review the employment dates for the member (current or former).

If the member is currently employed at your location, determine if they have been reported to NYSLRS using the "Search Employee" feature. If they have not yet been reported, submit a regular report with the member's days and earnings. If they have been reported, you can submit the days and earnings using an adjustment report.

If the employment dates are from before the member's recorded hire date, please fill out the Monthly Salary and Service Certification form (RS5120) and upload the form in Retirement Online.

If the member did not work at your location during the employment dates listed, please do not submit a report.
{Location Code}: Employees have reached their Cessation Dates.
The listed employees of {Location Code} have reached their Cessation Dates. They are no longer required to contribute.
• PayrollInformationalThis notification informs you that members are no longer required to make contributions. Please review the list of members and stop taking contributions beginning on the next available payroll cycle.
{Location Code}: Membership Form for {NYSLRS ID} Required
Please upload the signed membership form for {Member Name}, {NYSLRS ID} if you have not already done so. Failure to provide this form could result in termination of membership.
• PersonnelActionableThis notification advises you to upload the membership form for a new member. Please complete and upload the member's signed Employees' Retirement System Membership Application (RS5420) form to Retirement Online.
{Location Code}: New Loan/SCP Deduction
There are new updates to employee loan and/or service credit purchase deductions that require prompt action. Please select the link below to review and update these deductions. It is important that this information remains up to date.
• Submitter
• Payroll
ActionableThis notification advises you that a member's loan or service credit purchase deduction has changed. Please review these changes and make any necessary loan payment or service credit purchase payment updates beginning on the next available payroll cycle.
{Location Code}: Retirement Notice
{NYSLRS ID} has applied for retirement. Please go to the following link to upload the "Statement of Accrued Payments and Leave Credits" form (RS6221).
• Payroll
• Personnel
ActionableThis notification advises you that a member has applied for retirement. Please fill out the Statement of Accrued Payments and Leave Credits form (RS6221) and upload the form in Retirement Online.
{Location Code}: Start taking Service Credit deductions for {NYSLRS ID}
Take a {Pre-Tax Deduction Amount} pre-tax deduction and {Post-Tax Deduction Amount} post-tax deduction (total {Total Deduction}) in {Number of Payments} installments for {Member Name}, {NYSLRS ID}.
• PayrollInformationalThis notification informs you to start taking service credit purchase deductions for a member beginning on the next available payroll cycle.
{Location Code}: Stop taking Service Credit deductions for {NYSLRS ID}
Please stop Service Credit Purchase deductions for the listed member.
• Payroll
• Personnel
InformationalThis notification advises you to stop taking service credit purchase deductions for a member beginning on the next available payroll cycle.
{Location Code}: Take deduction for deficiency for {NYSLRS ID}.
Take a pre-tax deduction of {Deduction Amount} for the listed member on your next report.
• Submitter
• Payroll
InformationalThis notification informs you to take a pre-tax deduction for a member the next time you report to NYSLRS.
{Location Code}: Termination date for {NYSLRS ID} Requested
Please confirm that {Member Name}, {NYSLRS ID} has terminated their employment and you have taken final contributions.
• PersonnelActionableThis notification advises you of a member's termination from employment. Please confirm the termination date with NYSLRS and take the final payments for this employee.
{Location Code}: The report you have uploaded has been posted.
The report you have uploaded has been posted. Select the link below to view the report summary and to view the actual payment amount owed for this report, net of available credits:
• Submitter
• Uploader
InformationalThis notification informs you that the report you uploaded has been accepted by NYSLRS. You may click the link in the notification to review a summary of the posted report and view the payment amount owed.
Total: