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NYS Comptroller


Audits of Local Governments and School Districts

Report Highlights

Town of Queensbury - Information Technology (2018M-224)

Released: March 22, 2019 -- [read complete report - pdf]

Audit Objective

Determine whether officials ensured the Town’s information technology (IT) systems were adequately secured and protected against unauthorized use, access and loss.

Key Findings

Town officials have not:

  • Implemented comprehensive procedures for managing, limiting, securing and monitoring user access.
  • Monitored compliance with the acceptable use policy, or developed a formal disaster recovery plan.

In addition, sensitive IT control weaknesses were communicated confidentially to Town officials.

Key Recommendations

  • Implement strong access controls, in part, by removing or disabling unnecessary local user accounts.
  • Enforce the acceptable use policy and adopt a comprehensive disaster recovery plan.

Local officials agreed with our recommendations and indicated they have begun corrective action.


The Town of Queensbury (Town) is located in Warren County.

The Town is governed by an elected Town Board (Board) composed of a Town Supervisor and four Board members. The Board is responsible for the general oversight of operations and finances, including security over the Town’s IT system.

Quick Facts
2018 General Fund Budget$13.5 million
Network Accounts158

Audit Period

January 1, 2017 - April 11, 2018

Local Government and School Accountability Contact Information:

Phone: (518) 474-4037; Email:
Address: Office of the State Comptroller, Division of Local Government and School Accountability
110 State Street, 12th Floor; Albany, NY 12236