Updated proper invoice guidance.
The Office of the State Comptroller (OSC) has updated the policies and procedures regarding a proper invoice. When an invoice does not contain the required information outlined in Guide to Financial Operations (GFO) Chapter XII, Section 4,F – Proper Invoice, agencies must reject the invoice. It is a best practice for agencies to notify the vendor within one business day of identifying the improper invoice and direct the vendor to submit a proper invoice with the necessary information.
See the Guide to Financial Operations XII.4.F for more detail.
For additional information on a proper invoice, please refer to the NY Codes, Rules and Regulations (2 CRR-NY 18.1 NYCRR).